Policies & Procedures

Membership Policies

Monthly Rate/Fee

The monthly rate is an ongoing fee that is paid through an automatic withdrawal from a bank account or credit card. To stop withdrawals, please call or visit your home branch to fill out a cancellation form. A 30-day notice is required for cancellation.
Annual Membership dues are non-refundable.

Membership Types & Fees

Joiner’s Fee

A joiner’s fee is required for certain membership types. This fee must be paid in full at the time of enrollment.

Membership Types & Fees

Financial Assistance

The South Shore YMCA strives to serve the entire community. Financial Assistance is available to those who cannot afford fees. Assistance is awarded based on the need demonstrated by household income and/or extenuating circumstances and the funds available. Monies used to fund Financial Assistance are made possible through charitable donations to our annual campaign.

Financial Assistance

Membership Cancellations

A 30-day notice in the form of a signed Cancellation Form is required to cancel your membership. Cancellation will not be accepted through email or phone call.

  • Contact your branch Membership Services Team to request a Cancellation form.
  • Cancellation is not effective until a signed Cancellation Form has been received at the South Shore YMCA membership staff.
  • Cancellation will not be accepted through email or phone call.
  • Cancellation will become effective 30 days from receipt of Cancellation Form.
  • You will have access to the YMCA for 30 days after the last draft on your account.
  • If your account is not in good standing, any balance will be due at the time of cancellation or your bank draft withdrawal will remain active until a zero balance has been reached.
  • Cancellation forms may be submitted in person or mailed to your YMCA branch Membership Team:
    • Emilson YMCA, 75 Mill Street, Hanover, MA, 02339, Attn: Membership
      •  Phone (781) 829-8585
    • Quincy YMCA, 79 Coddington Street, Quincy, MA 02169, Attn: Membership
      • Phone (617) 479-8500
    • ZoneWellness, 141 Longwater Drive, Norwell, MA 02061, Attn: Membership
      • Phone (781) 264-9488
  • Upon cancellation, a confirmation notice will be mailed to you by the YMCA within 2 weeks. If you do not receive a confirmation of cancellation by mail, the YMCA has not received your cancellation and will continue to draft your account.

Special Program Rates for Members

In order to receive member rates on SSYMCA programs, your membership must be current throughout the entire program session. If membership is terminated during the session, Non-Member rates will be charged for the remainder of the program.

Membership Types